Location:
When The Norfolk Hotel first opened in Nairobi on Christmas Day 1904, the Savoy Hotel in London was 5 years old and the London Ritz was still a year away. No other hotel in Kenya captures as much of Nairobi's splendid past and exciting present, and few hotels anywhere can claim a more romantic history. Adventurous visitors such as 26th American President Theodore Roosevelt, Lord Baden-Powell, the Earl of Warwick, Lord and Lady Cranworth, and the Baron and Baroness von Blixen have all been part of the Hotel’s history.

In 1998/99 the Reception, public areas, function rooms and restaurants were renovated, and the new Acacia Wing with 44 deluxe guest rooms and suites was built. Today, the Hotel boasts 167 luxurious guest rooms, an outdoor heated swimming pool, a fully equipped health club, a ballroom, four function rooms, elegant public areas and the choice of four dining venues.

Accommodation:
All guest rooms are luxuriously furnished, have plush carpeting and deep velour soft furnishings. The guest rooms all have bedside lamps, dressing tables, and built-in wardrobes, besides luggage racks. Every room has a telephone and telephone directory, direct dialling facilities, a television linked to satellite dish, electrical mosquito repellent and air conditioning. Back-up generators in the hotel allow for 24-hour electricity.

All the bathrooms have 115\240 v shaving sockets, shampoo, body lotion, bath and shower gel and bathrobes, overhead showers/bath-tubs, flush toilets, washbasin, hot and cold running water, insecticide, water tumblers and the suites, jars of cotton wool balls and weighing scales.

Hotel Facilities & Services:
Guests can enjoy the tranquility of The Norfolk gardens, which feature interesting plants and birds; besides the collection of antique modes of transportation in the grounds.

The heated swimming pool is normally manned by a pool-attendant from 0900 to 1800 hours. Separate men and women's changing facilities are available. Towels are provided here, along with mattresses for the sun-beds. Children under 12 must be accompanied by an adult at all times.

Tariku’s Hair Salon is open from 0800 to 1700 hours, and offers hair styling, manicure, pedicure and massage facilities.

The Norfolk Health and Fitness Centre features a well-equipped and maintained gym with modern equipment, aerobics tutorials, and the services of fully qualified health experts and masseurs. Separate facilities for men and women include changing rooms with showers, steam bath, sauna and restrooms. The Centre is located above the Poolside Restaurant.

Our Hotel Gift Shop is open from 0700 to 2100 Monday to Friday; Saturday and Sunday from 0800 to 1400 and 1600 to 2000 hours. The Gift shop offers a large selection of souvenirs, postcards, books and memorabilia, as well as up-market Kenyan artifacts and jewellery. A selection of local and international newspapers and magazines can be purchased or orders taken for daily delivery to guests’ rooms. A smaller shop offering general amenities and souvenirs is also located near the Hair Salon.

All rooms are equipped with a colour TV. The hotel has its own satellite dish which receives the following local and international channels on a 24 hour basis: M-Net; Movie Magic; KTV Channel; Supersport; BBC News and CNN International. Local channels are KTN, KBC, Nation, TV Africa, Family TV.